Terms & Conditions

By placing an order with ThoughtfulTrinkets.blogspot.com, you agree that you have read and understand the following information:
The customer acknowledges that crystals and other decorations may detach from products and pose a choking risk or may be hazardous if swallowed.  Customer agrees that use is entirely at customer’s own risk.  Services and products are provided “as is,” without warranty of any kind.  We disclaim any and all warranties, express or implied, including without limitation:  warranties of merchantability or fitness for a particular purpose including without limitation use as anything other than display or decoration.  This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission or use for unauthorized purposes, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.  Customer specifically acknowledges the risk of injury from the foregoing rests entirely with customer.  ThoughtfulTrinkets.blogspot.com shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of Thoughtful Trinkets products or the use or the breach of any warranty, all of which, express or implied, are disclaimed.  Customer hereby acknowledges that the provisions of this section shall apply to all of Thoughtful Trinkets products.  Swarovski crystals and pearls may be used on the accessories but Thoughtful Trinkets is not affiliated with the Swarovski Crystal Company.

Production Time
Please note the production time of each product in your order. Each item is made especially for you upon order by Joie herself. Please be aware that the production times differentiate by design and complexity. Since the trinkets are handmade individually, most of the designs are one of a kind so remakes are subject to availability. We strive to meet every deadline and request, however, delivery dates are non-binding insofar as they are not expressly stated in writing as fixed dates in the order confirmation or letter of acceptance.

Please be aware that customization of trinkets that involves additional charm or crystal pieces (more than the usual) may require additional charges. Otherwise, there should not be a charge unless indicated with a reason. Change in length should not involve additional cost, unless stated otherwise. The customization/production times differentiate by design and complexity. No worries, you will be notified on the price for your approval before the customization work starts. The availability of the customization is subject to the availability of the charms or crystals chosen. Customers will need to provide as much information as possible on the customization desired to aid the customization of trinkets. Colours of the customized trinket may vary based on the different monitors and different lighting, and sizes may differ slighlty from pictured online, as there are many variables.

Shipping Charges and Risk of Loss
We will not be responsible for any physical damage or lost items in transit, but we will take necessary measures to protect the consignment from damages as much as possible. Prices and availability of items sold will be informed and agreed upon before delivery is arranged.

Delivery Options
Delivery is currently available within South East Asia and the fee is to be paid by the buyer, unless stated otherwise. For international delivery, please inquire within.

Exchanges and Refunds
No exchanges or refunds as we value serious buyers.

Special Orders
When you place a special order, you have committed to the item. Please note that special orders are outside the scope of regular designed production and are both non-refundable and non-exchangeable from the time the order is placed.

Colours and Sizes
Thoughtful Trinkets have made every effort to display as accurately as possible the colours of the products that appear at Site (www.thoughtfultrinkets.blogspot.com). The actual colours you will see will depend on your computer monitor, and possibly the resolution or settings of the pictures that were photographed. We cannot guarantee that your monitor's display of any colour will be accurate.

Please note: We are NOT affiliated with Swarovski in any way, Thoughtfultrinkets.blogspot.com only uses their products to create one's own.

Reserved Rights
All terms and conditions are subject to change without notice.